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Innings leverages Teamified to elevate customer acquisition efforts and operations

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Content guide
  1. Challenge
  2. The Teamified solution
  3. Results
  4. Conclusion

689df6c323d351ac641940a8_Tax-amicoKey Takeaway:

Discover how Innings, an Australian acquisition fund, scaled faster by outsourcing critical back-office tasks to Teamified. With global talent handling day-to-day ops, their team refocused on strategy - accelerating growth and unlocking greater business value.

 

Innings And Its Challenge

Innings, founded by Ryan Ebert, is an acquisition fund company with a mission to preserve and grow the legacy of Australian SME businesses. They support companies transitioning into their next phase by working directly with business owners and intermediaries to identify acquisition opportunities and implement strategic enhancements.

Having built and sold several businesses in the healthcare industry, Ryan was no stranger to the demands of entrepreneurship. However, scaling Innings introduced new challenges, particularly across business development and operational efficiency — including outreach to potential business owners, organising meetings, conducting market research, and managing the acquisition process end-to-end. Ryan recognised that managing everything alone could slow progress and limit growth.

Innings needed to resource critical back-office functions to free up internal capacity for strategic growth initiatives. The challenge was doing so cost-effectively while maintaining the operational efficiency and service quality required to successfully scale.

 

The Teamified solution:

Teamified solution illustration

Innings partnered with Teamified to bring in a dedicated virtual assistant who could support essential operational tasks. Through this collaboration, Teamified helped Innings manage administrative functions more efficiently without compromising quality.

This allowed Ryan and the in-house team to focus on high-value strategic activities, such as business development — engaging with business owners and intermediaries to identify and facilitate acquisition opportunities. Through a relationship-driven approach, Teamified successfully integrated with Innings’ evolving needs.

 

Results and impact

With the help of Teamified, Innings optimised operations, scaled efficiently, and strengthened its strategic focus. Key results from the partnership include:

  • Accelerated operational efficiency: By resourcing key back-office functions, Innings streamlined day-to-day operations, freeing up internal teams to focus on strategic growth initiatives.
  • Data extraction-amico (1) 1 (1)Cost-effective scaling: Teamified’s global talent pool provided Innings with access to world-class professionals at a fraction of the cost of hiring locally.
  • Strategic focus and enhanced business value: As outsourced staff handled operational tasks, Innings was able to focus on building relationships with business owners and intermediaries, prioritising SME acquisitions to expand its portfolio.
  • Strong sense of community and tailored support: Beyond resourcing, Teamified fostered a strong community, connecting Innings with other business owners facing similar challenges and providing valuable insight to refine its approach to business transitions and drive efficient growth.

 

Conclusion

As Innings grows its portfolio, Teamified remains a trusted partner in providing highly-performing outsourced staff who support scalable and cost-effective growth. By outsourcing key operational tasks, Innings can concentrate on building relationships with business owners, streamlining acquisitions, and ensuring a smooth transition for businesses as they enter their next stage of growth.

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